FAQs

• You ordered multiple items and only received partial delivery?
Don't worry, your items are delivered as they are processed, some products are often delivered separately.

• I have not yet received my items, what are the delivery times
Shipping costs are free, our delivery times are generally 10 to 22 working days from the date of the order, if another delivery method is offered, the delivery time will be specified if it differs from the time. initial.
Orders placed after 3 p.m. on Friday will only be processed on Monday morning from 8 a.m.
Due to high demand for some of our products, such as made-to-order items, delivery times can sometimes take longer than expected.

We do everything we can to get your products to your doorstep ASAP.

Thank you for your patience !

• How to contact Bohemia-Rhapsody.com customer service?
1- Via our contact form located at the following URL: https://bohemia-rhapsody.com/pages/contacter-bohemia-rhapsody
2- Directly by email at support@lbohemia-rhapsody.com

• How can I track my package?
The days following your order on Bohemia-rhapsody.com, you will receive a code that will allow you to track your delivery (s).
Note that packages being delivered are often in "transit" status.

• What are the payment methods accepted on Bohemia-rhapsody.com
We accept all the usual credit cards so that all our customers can order without constraints or friction.

You have any questions, do not hesitate to contact our customer service by clicking on this link:https://bohemia-rhapsody.com/pages/contacter-bohemia-rhapsody